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10/1/23 @ 11:56 am | Your cooperative is currently experiencing normal energy demand. No special energy saving measures are necessary.

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Privacy Policy

PRIVACY POLICY

 

Our Commitment to Privacy

At Calhoun County Electric Cooperative, confidentiality is very important to us. As we continue to improve and expand our services and delivery channels, we recognize our customers’ need and desire to preserve their privacy and confidentiality. Calhoun County Electric Cooperative recognizes the trust you have placed in us and are committed to safeguarding the privacy of our customer’s information. The following policy affirms our continued commitment to preserving customer confidentiality.

 

The Information We Collect

We receive and retain information about our customers through many sources:

• Information we receive from you on applications or other forms;

• Information about your transactions with us, our affiliates or others; and

• Information we receive from a consumer-reporting agency.

 

The Way We Use Information

We limit the use and collection of nonpublic personal information to that which is necessary to maintain and administer financial services. We do not share this information with outside parties unless:

• The information is provided to help complete a customer-initiated transaction (such as credit reporting agencies, document processing companies, etc.);

• The customer has requested it;

• The disclosure is required by law (e.g., subpoena, investigation of fraudulent activity, etc.); or

• The disclosure is required by banking regulation (e.g., Fair Lending Reporting Act, Home Mortgage Disclosure Act).

 

Limiting Employee Access To Information

Calhoun County Electric Cooperative limits employee access to customer information to those with a business reason for knowing such information. All of our employees are educated on the importance of confidentiality and customer privacy. Any employee that violates the financial privacy of our customers will be subject to appropriate disciplinary measures and possible termination.

 

Protection of Information via Established Security Procedures

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information.

 

Maintaining Accurate Information

We have established procedures so that our customers’ financial information is accurate, current, and complete in accordance with reasonable commercial standards. Calhoun County Electric Cooperative will respond to requests to correct inaccurate information in a timely manner. At Calhoun County Electric Cooperative, we value our customer relationships. We want you to understand how we use the information you provide and our commitment to ensuring your personal privacy.

 

If you have any questions about how Calhoun County Electric Cooperative protects your information, please contact us at 712-297-7112 or toll free at 800-821-4879. You can also contact us by e-mail info@calhounrec.coop.

  • Home
  • About Us
    • About Your Cooperative
      • About Calhoun County Electric Cooperative Association
      • Our Mission and Values
      • Employees
      • About Touchstone Energy
      • Where's the Power Come From
      • Articles of Incorporation/By-Laws
      • Careers
    • Board of Directors
      • Your Board of Directors
      • Board Election Information
      • Board Meeting Schedule
  • Member Information
    • My Membership
      • New Member Information
      • Pay My Bill
      • How to Read Your Statement
      • Rates
      • Patronage (Capital Credits)
    • Forms
      • Online Automatic Bill Pay, Paperless Statements, & Cooperative Messaging Form
      • Application for Membership
      • Sales Tax Exemption Form
    • Mobile App
      • How to Use our Mobile App
    • Annual Meeting
      • Annual Meeting
      • Annual Report
    • Community
      • Co-op Connections
      • Homeward, Inc.
  • Outages & Safety
    • Outage Resources
      • IAEC Outage Map
      • Outage Tips/Preparedness
      • If an Outage Occurs
    • Safety Resources
      • Grain Bin Safety
      • Call Before You Dig- 811
  • Community & News
    • News
      • Member Newsletter
      • Member Challenge Submission
      • Iowa Electric Cooperative Living
    • Opportunities
      • Scholarships
        • Calhoun County Electric Cooperative
        • Basin Electric Power Cooperative
      • Youth Tour- Washington D.C.
      • Energy Trail Tour
      • Kids Connection
    • Community
      • Revolving Loan Fund
  • Energy Center
    • Products
      • Electric Grills & Smokers
      • Marathon Water Heaters
      • Electric Heaters
    • Rebates
      • Rebate Forms
    • Renewable Energy
      • CCECA Solar Demonstration Project
      • Distributed Generation Tariff Section
    • Electric Vehicles
  • Contact Us
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Contact Info

Calhoun County Electric Cooperative Association 

1015 Tonawanda St. P.O. Box 312

Rockwell City, IA 50579

Office: 712-297-7112

Privacy Policy

About Us

Calhoun County Electric Cooperative Association is an electrical distribution cooperative serving Calhoun county and areas of Webster, Sac, Pocahontas and Greene counties.

 

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©2023 Calhoun County Electric Cooperative Association. A Touchstone Energy Cooperative.

  • Home
  • About Us
    • About Your Cooperative
      • About Calhoun County Electric Cooperative Association
      • Our Mission and Values
      • Employees
      • About Touchstone Energy
      • Where's the Power Come From
      • Articles of Incorporation/By-Laws
      • Careers
    • Board of Directors
      • Your Board of Directors
      • Board Election Information
      • Board Meeting Schedule
  • Member Information
    • My Membership
      • New Member Information
      • Pay My Bill
      • How to Read Your Statement
      • Rates
      • Patronage (Capital Credits)
    • Forms
      • Online Automatic Bill Pay, Paperless Statements, & Cooperative Messaging Form
      • Application for Membership
      • Sales Tax Exemption Form
    • Mobile App
      • How to Use our Mobile App
    • Annual Meeting
      • Annual Meeting
      • Annual Report
    • Community
      • Co-op Connections
      • Homeward, Inc.
  • Outages & Safety
    • Outage Resources
      • IAEC Outage Map
      • Outage Tips/Preparedness
      • If an Outage Occurs
    • Safety Resources
      • Grain Bin Safety
      • Call Before You Dig- 811
  • Community & News
    • News
      • Member Newsletter
      • Member Challenge Submission
      • Iowa Electric Cooperative Living
    • Opportunities
      • Scholarships
        • Calhoun County Electric Cooperative
        • Basin Electric Power Cooperative
      • Youth Tour- Washington D.C.
      • Energy Trail Tour
      • Kids Connection
    • Community
      • Revolving Loan Fund
  • Energy Center
    • Products
      • Electric Grills & Smokers
      • Marathon Water Heaters
      • Electric Heaters
    • Rebates
      • Rebate Forms
    • Renewable Energy
      • CCECA Solar Demonstration Project
      • Distributed Generation Tariff Section
    • Electric Vehicles
  • Contact Us